Boss Website Design Frequently Asked Questions
Select your item of intrest below
We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, EPS, and PNG.
We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.
For Roll Labels, we recommend designing:
• vector files (e.g. EPS or PDF)
• 300 DPI or higher
• use black (100% K)
• for fine lines and text smaller than 9pt, use black (100% K) only
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.
THESE COLORS ARE IN RGB
THESE ARE THE SAME COLORS BUT IN CMYK
You should always start and finish your designs in CMYK color mode.
Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.
THESE ARE 72 DPI LOW RES IMAGES
THESE ARE THE SAME IMAGES BUT AT 300 DPI
We only accept 300 dpi files and no less.
Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.
Please keep all text at least 0.125″ inside the cut-line.
– The bleed for Standard Products is 0.125″.
– The bleed for Booklets and Presentation Folders is 0.25″.
– For Grand4mat Products, please see the G4Mat FAQs for individual substrate guides.
We recommend using our templates at all times.
No. We are now specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file.
- 2 FILES – 1FR, 1BK
- 1 FILE – FR&BK
Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well.
When creating a Spot UV job, you must include a Spot UV template file along with the regular print file. The Spot UV template file is used to show where the UV coating needs to be applied.
For better quality we recommend creating mask files in vector based programs such as Illustrator or CorelDRAW.
Please only use solid 100% K to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.
Remember, if it’s white, you can write!
When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.
100% C 100% M 0% Y 0% K
Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.
EXAMPLE: C-100 M-70 Y-0 K-0
When exporting from any program such as Indesign or Illustrator, use these settings to make sure your .PDF files export correctly.
EXPORT SETTINGS FOR .PDF FILES
Adobe PDF Preset is set to: Press Quality
Compatibility is set to: Acrobat 4 (PDF 1.3)
Compress Text and Line Art is set to: Off
When a job is coated with UV then scored and folded the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off.
CLOSE UP SCORING
Cracking is normal when coated jobs are scored and folded. Ordering the job without UV will help but may not prevent this. As the job is used and folded more and more, cracking will eventually happen.
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.
100% K ON SCREEN
100% K AFTER PRINT
We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.
*Products that are printed with dye-sublimation (9oz Premium Polyester Banner, Flags, Table Covers, Fabric Tube Displays, etc.)
call for the following color values:
C 100 M 100 Y 100 K 100
Our Certified Templates are a great tool to create artwork that can be printed faster, easier, and more accurately. If you are using Illustrator, you can use our specialized EPS templates. If you are using something other then Illustrator, download the JPG version.
Here is what each of the lines mean inside the template:
Raised Spot UV jobs are set up the same way as Spot UV jobs. When creating a Raised Spot UV job, you must include a Raised Spot UV mask file along with the regular print file.
Please note, the mask file must be vector art created in vector-based programs such as Illustrator.
The Raised Spot UV mask file is used to show where the UV coating needs to be applied.
Please only use solid 100% K (C 0%, M 0%, Y 0%, K 100%) to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.
Spot UV is a flat finish of a shiny layer that goes on the exact spot where you would like your printed piece to have an area of a high gloss coating.
Raised Spot UV is the same process, except the UV that gets applied stands out from the product, that if you run your fingers over the card you will feel the UV. The depth of the Raised Spot UV is 50 microns.
t is recommended that you do not use smaller than 6pt font on the Raised Spot UV Artwork. If, however, you use fonts with thicker strokes, it is recommended that you do not use smaller than 9pt font.
For best results, please make sure that UV coverage is less than 30%. Otherwise, the cards will be stuck together and become a block of cards. Also, The mask file must be a vector art created in a vector-based program such as Illustrator. Otherwise, you won’t have sharp edges on the artwork.
Up to 70% coverage is acceptable only with patterns, thin strokes or small shapes. Ideally, the size of the area, shape or image covered with raised foil should not exceed 1in x 1in.
At this time Grand4Mat can only accept 1 piece of artwork for any single job of any quantity.
We do not colormatch.
A 6mil white flexible vinyl front with a clear removable acrylic adhesive back. An optional 2mil optically clear laminate is available for protection against UV radiation, moisture, and abrasion. This perforated window film is designed for production of see through graphics for windows. Open area is approximately 30% with a hole size of .060 inches (1.5 mm). Recommended for use on flat vehicle windows or retail store windows. In use this product is applied to the exterior glass surface, which must be clean to assure adequate product bond. Do not use solvent or ammonia-based glass cleaners for cleaning. The user of this product is responsible for complying with any applicable vehicle code regulations.
Bleed: ensure you have 0.5″ on all sides of your artwork for a 1″ total.
Window Clings are printed at near photo quality on glossy material suitable for indoor or outdoor use. Ideal for POP signage on glass or other very smooth, clean surfaces. Window Clings should be applied on a surface that is as close to room temperature as possible. Excessive heat or cold will not allow the product to cling to the surface. The product is shipped rolled for most sizes unless ordering larger quantities.
White Window Clings are 7mil thick with a paper backer that will be peeled off prior to application. Material will only cling on the back side of the print.
Clear Window Clings are 8mil thick with a paper backer that will be peeled off prior to application. Material will only cling on the front side of the print. White ink is available as an overprint option for added opacity and vibrant color (see File Setup section below for instructions).
Bleed: ensure you have .25″ on all sides of your artwork, do not add crops.
If your Clear Window Cling is intended to be viewed from the outside of a window, then the artwork should be reversed prior to submission. See images below.
FAQ For Shipping
No. Our selected carriers do not generally ship to PO Box addresses. Economy shipping, if available, will ship to a P.O.Box.
We offer Common Carrier shipping with multiple service methods e.g. Ground, Next Day Air, etc.
Our web site is equipped with an address verification system that checks all addresses for accuracy depending on the carrier being used. This assures your package will arrive to the correct location. Please make sure that the address is spelled, abbreviated and submitted with the correct suite, unit, street number, town or city and zip or postal code.
You can track by using the original tracking number with the final delivery leg made by USPS at usps.com. Once your package has been delivered to a USPS facility, the USPS tracking information will become available. Tracking information will be accessible from our website.
No day-definite guarantees are available for Economy Shipping.